Privacy Policy

Last updated: 2026-04-27

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, use our free tools, or communicate with us. This may include:

  • Account Information: Your name, email address, and password (hashed).
  • Payment Information: We use a third-party payment processor (Stripe) to handle payments. We do not store your credit card details.
  • Usage Information: Information about how you use our Service, including the content you generate, to help us improve our platform.
  • Anonymous Free-Tool Submissions: When you use a tool at /free/* without signing in, we process the prompts you submit (for example, a product description) along with your IP address solely to generate the requested output and enforce rate limits. If you click "Email me this" to receive a copy of the output, we collect the email address you provide for that delivery and retain a record of the request.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service.
  • Process your transactions and manage your subscription.
  • Communicate with you, including sending you service-related emails.
  • Deliver outputs you specifically request from our free tools (e.g., emailing a generated script to the address you provide).
  • Monitor and analyze trends, usage, and activities in connection with our Service.
  • Detect and prevent abuse, including rate-limiting based on IP address and recipient email.

We do not add anonymous free-tool email addresses to marketing lists without separate, explicit consent.

3. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

  • With your consent.
  • With third-party vendors and service providers that perform services on our behalf (e.g., payment processing, email delivery, error monitoring, analytics).
  • To comply with a legal obligation or to protect and defend our rights or property.

4. Data Retention

We retain personal information for as long as needed to provide the Service or as required by law:

  • Account data: retained for the life of your account, plus reasonable backup retention after deletion.
  • Generated content tied to an account: retained until you delete the project or close the account.
  • Anonymous free-tool email submissions: automatically deleted after 1 year.
  • Rate-limit records (IP-keyed and email-keyed counters used to prevent abuse): automatically deleted after 48 hours.

You can request deletion of your account and associated data at any time by emailing support@ugccopilot.ai.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@ugccopilot.ai.